Explore a Career with Sol's Jewelry & Loan

Explore a Career with Sol's Jewelry & Loan
Decades of Experience
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Retail Sales Associate

Competitive Wages 

Benefits Offered

Dental, Medical, Vision

Employment Type

Full-Time

Why Work Here?

“Flexible company where no two days are the same!”

Sol’s Jewelry and Loan is looking for a results-driven Sales Associate to be responsible for all sales job duties.

This individual will:

  • Work as part of a team to meet department and store objectives while ensuring high levels of customer satisfaction through excellent sales service
  • Be passionate about learning new things and wanting to become an expert at evaluating items

Responsibilities:

  • Greet customers and improve customer engagement with merchandise by answering their questions and providing outstanding customer service
  • Actively seek out customers in store
  • Work closely with customers to assess their needs, provide assistance, and build a trust relationship that results in building a clientele base with repeat business
  • Remain knowledgeable about Sol’s products to offer information, demonstrate features, answer questions, and be able to recommend the right solutions to our customers
  • Continually grow expertise on products offered and appropriate pricing ranges for product coming in on loan and going out for sale
  • Cross sell products
  • Team up with co-workers to ensure proper customer service
  • Resolve customer complaints and ensure maximum client satisfaction
  • Handle returns of merchandise
  • Operate cash registers, process credit cards, and manage financial transactions
  • Follow and assist in achieving store’s sales goals on a monthly, quarterly and yearly basis
  • Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s layout)
  • Receive merchandise including unloading/unpacking it and marking it with codes to be identified
  • Keep the selling floor stocked with merchandise and arrange displays that keep the customers engaged
  • Comply with inventory control procedures
  • Maintain the store area ensuring cleanliness and organization
  • Assist with answering the phone in a timely, professional manner
  • Adheres to all Sol’s Jewelry and Loan safety policies and practices
  • Perform additional duties as assigned

Qualifications:

  • Previous experience in sales, customer service, or other related fields
  • Ability to thrive in a fast-paced environment
  • Ability to build rapport with customers
  • Excellent written and verbal communication skills
  • Strong negotiation skills

Requirements

  • High school degree; Associate degree in Business, Marketing, or related field would be a plus
  • Basic understanding of sales principles and customer service practices
  • Proven work experience as a Retail Sales associate, Sales representative or similar role preferred
  • Able to comfortably greet customers and make small talk

Working Conditions

  • Sales floor or warehouse environment
  • Ability to work standing for long periods of time
  • Ability to walk up flights of stairs and/or work in confined spaces
  • Periodically works in outside weather conditions
  • Periodically works near moving mechanical parts and equipment*
  • Ability to lift and/or move up to 50 lbs.
  • Availability to work flexible shifts that may include weekend, holiday or evening work as needed

*Sol’s Jewelry and Loan will provide training and personal protective equipment as necessary.

Benefits

  • Paid vacation
  • Simple IRA
  • Holiday Pay
  • Short-term Disability
  • Accident/Hospitalization Insurance
  • Employee Discount

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